OKOMMERCE brings to you the most informative and exciting ecommerce blog. Our industry experts provide weekly blogs that provide tips, insights, valuable information, latest news, reviews, and much more.
20 Best Customer Service Practices to Provide Great Customer Support
The role of customer service in growing a business and achieving its goals is fairly critical. Here's how you can provide great customer support.
6 Ways to Gain Customers’ Trust with Order Confirmation Emails
Assure your customers that you’ll send them the right products that they’ve ordered. These order confirmation emails help customers build a strong relationship with business owners. Here are 6 ways you can gain their trust with these confirmation emails.
How To Create Memorable Customer Experiences In Ecommerce
A memorable customer experience is a key touchpoint to success for any e-commerce business. It can build your reputation & brand or destroy sales in no time. A good customer experience is not about providing them with high-quality products, it is more like how conveniently your customers can interact with every aspect of the e-commerce website. In this article, we will focus on how website owners can create a memorable customer experience.
A Complete Guide To Ecommerce Personalization
For your e-commerce business longevity, you need a happy & loyal customer base. Improving customer satisfaction & user experience is the ultimate way to keep this constant. And e-commerce personalization is the only way to have a great user engagement & conversion then leads to a better user experience.