Admin Operations & Maintenance
Because the platform is configuration-driven, an admin can add these at runtime without a code release.
How does an admin add a new status, custom field, vendor, or country at runtime?
Because the platform is configuration-driven, an admin can add these at runtime without a code release.
How does switching single↔multi-vendor mode change routing and settlement?
Switching between single- and multi-vendor mode (a permission-gated action) changes order routing and settlement behaviour platform-wide.
How does the Data Erase maintenance tool work and what does it preserve?
The Data Erase tool lets an admin wipe selected data/config groups, using the same engine as the setup reset.
How are background jobs monitored (Hangfire dashboard)?
Background jobs run on Hangfire, which provides a dashboard (at /hangfire) where admins can see recurring and on-demand jobs, their status (succeeded, failed, scheduled), and history.
How does an admin record a manual settlement payment to/from a vendor?
An admin can record a manual settlement payment to or from a vendor (a record-payment action on the vendor) — capturing money that moved outside the automated flow, such as a bank transfer…
How does an admin handle an exception dashboard of KPI-breaching orders?
Orders that breach their KPI thresholds (sitting in a status too long) surface on an exceptions dashboard / page, giving the admin a focused worklist of orders needing attention.