How does an admin handle an exception dashboard of KPI-breaching orders?

Orders that breach their KPI thresholds (sitting in a status too long) surface on an exceptions dashboard / page, giving the admin a focused worklist of orders needing attention. Because every status change is timestamped, the system identifies the laggards automatically and presents them, rather than relying on staff to notice. The admin works the exception list — chasing the stuck orders…

Orders that breach their KPI thresholds (sitting in a status too long) surface on an exceptions dashboard / page, giving the admin a focused worklist of orders needing attention. Because every status change is timestamped, the system identifies the laggards automatically and presents them, rather than relying on staff to notice. The admin works the exception list — chasing the stuck orders — turning silent bottlenecks into a visible, actionable queue. This is central to operating on fulfilment-speed KPIs.