Email Templates & Notification Center
Different events trigger different emails — order confirmed, refund processed, and so on — each mapped to its own template via an event key.
How do different events trigger different emails (order confirmed, refund processed)?
Different events trigger different emails — order confirmed, refund processed, and so on — each mapped to its own template via an event key.
How does the super admin edit each email template's layout and language?
The super admin can edit each email template's layout and language in a template section — adjusting the wording and presentation of every event email.
How is the customized layout the thing actually sent to the customer?
The customized layout is what's actually sent — when an event fires, the system uses the admin's edited template to compose the email the customer receives.
What is the central Notification Center?
The Notification Center is a central place within the platform to create and manage targeted notifications.
How are notifications targeted to customers or staff?
Each notification is targeted — the admin defines whether it goes to customers or to admin/staff people, and to whom specifically.
How is a notification's channel selected (email or SMS)?
Each notification's channel is selectable — email or SMS.
How does an admin set specific recipients per notification (multiple emails/numbers)?
An admin can set specific recipients per notification — for example two or three email addresses, or two or three SMS numbers — so a notification goes exactly to the intended people.