How do referral and birthday rewards work?

The loyalty system supports referral and birthday rewards as bonus-point events: a customer can earn points for referring others, and receive points on their birthday, on top of normal earning. These are relationship-building rewards that drive acquisition (referrals) and engagement (birthdays), implemented through the same bonus-points mechanism. The awarded points post to the ledger like…

The loyalty system supports referral and birthday rewards as bonus-point events: a customer can earn points for referring others, and receive points on their birthday, on top of normal earning. These are relationship-building rewards that drive acquisition (referrals) and engagement (birthdays), implemented through the same bonus-points mechanism. The awarded points post to the ledger like any earned points, with their own expiry, and contribute to tier progression.