How does a customer re-download or get a link reissued?
Within the limits of their grant (downloads remaining, not yet expired), a customer can re-download using their link from their account. If a link has expired or hit its limit, the system can reissue a secure link per policy — subject to the same kinds of limits — so a legitimate buyer who lost access can regain it in a controlled way rather than getting an unlimited permanent URL. The…
Within the limits of their grant (downloads remaining, not yet expired), a customer can re-download using their link from their account. If a link has expired or hit its limit, the system can reissue a secure link per policy — subject to the same kinds of limits — so a legitimate buyer who lost access can regain it in a controlled way rather than getting an unlimited permanent URL. The balance is deliberate: convenient re-access for the buyer, without turning a one-time purchase into an unbounded distribution link.