How is a payment captured but order-failed scenario auto-resolved (no orphaned charge)?

If a payment is captured but the order then fails, the system auto-refunds or voids the charge and alerts, so there's no orphaned charge — the customer isn't left paying for an order that didn't happen. This guards the dangerous edge case where money is taken but the order falls over: rather than a silent bad charge, the platform reverses it and flags it. Protecting against…

If a payment is captured but the order then fails, the system auto-refunds or voids the charge and alerts, so there's no orphaned charge — the customer isn't left paying for an order that didn't happen. This guards the dangerous edge case where money is taken but the order falls over: rather than a silent bad charge, the platform reverses it and flags it. Protecting against orphaned charges is essential for customer trust and for clean books.