How is a return recorded and what outcomes exist (OnTime, Late, Damaged, NotReturned)?

When a rented item comes back, an operator records the return from the Rental Returns area (MarkReturned), choosing an outcome: OnTime, Late, Damaged, or NotReturned. The outcome is the hinge that determines what happens financially — a clean on-time return releases the deposit, while late, damaged, or never-returned outcomes trigger fees or deductions. Recording the…

When a rented item comes back, an operator records the return from the Rental Returns area (MarkReturned), choosing an outcome: OnTime, Late, Damaged, or NotReturned. The outcome is the hinge that determines what happens financially — a clean on-time return releases the deposit, while late, damaged, or never-returned outcomes trigger fees or deductions. Recording the outcome on the return both closes the rental and creates the basis for any charge, keeping the rental's full story (rented, due, returned, condition) in one place.