Product Type: Quotation

What happens when a quote expires, is rejected, or cancelled?

A quote can end without becoming an order. Each version carries an expiry, after which the offer lapses and the customer would need a fresh quote. The customer can reject a quote, or either side can cancel the request (with a reason), moving it to the corresponding status (Rejected/Cancelled). These terminal states close the negotiation cleanly and keep the pipeline honest — stale…

A quote can end without becoming an order. Each version carries an expiry, after which the offer lapses and the customer would need a fresh quote. The customer can reject a quote, or either side can cancel the request (with a reason), moving it to the corresponding status (Rejected/Cancelled). These terminal states close the negotiation cleanly and keep the pipeline honest — stale or declined quotes don't linger as if still open. The full record (versions, messages, outcome) remains for reference.