How does a customer cancel, and what happens to access until period end?

A customer can request cancellation of a subscription from their account. Cancellation stops future renewals, but per typical policy the customer retains access until the end of the current paid period rather than being cut off immediately — they've paid for the period, so they keep it. The subscription records the cancellation request and the effective cancellation, and no further…

A customer can request cancellation of a subscription from their account. Cancellation stops future renewals, but per typical policy the customer retains access until the end of the current paid period rather than being cut off immediately — they've paid for the period, so they keep it. The subscription records the cancellation request and the effective cancellation, and no further cycles are billed. This is the standard, fair cancellation behavior and is configurable to the business's policy.