How does assignment balance workload, working hours, and availability?

Within a zone, assignment can be automatic or with a human touch, balancing factors like who has less work today, who is working more, and who is available. Each driver's profile carries their working status, working hours (until what time they work), and current active job count, and the assignment logic uses these to pick a sensible driver rather than dumping every order on one…

Within a zone, assignment can be automatic or with a human touch, balancing factors like who has less work today, who is working more, and who is available. Each driver's profile carries their working status, working hours (until what time they work), and current active job count, and the assignment logic uses these to pick a sensible driver rather than dumping every order on one person. This produces fairer, more efficient distribution — the available, less-loaded, still-on-shift driver gets the next job — and an operator can override automatic assignment when needed.