What happens when proof is required but not captured?

If proof is required but not captured, the system blocks the status from completing until the proof is provided (or an exception is explicitly logged). So a driver can't mark a delivery done without satisfying its configured proof requirement — the photo or signature must be there, or the gap must be deliberately recorded as an exception. This enforces the evidence policy rather than…

If proof is required but not captured, the system blocks the status from completing until the proof is provided (or an exception is explicitly logged). So a driver can't mark a delivery done without satisfying its configured proof requirement — the photo or signature must be there, or the gap must be deliberately recorded as an exception. This enforces the evidence policy rather than leaving it to driver discretion, which protects the business in disputes and keeps delivery records trustworthy.