How does product review submission and moderation work?

Customers can submit product reviews — a rating (1–5) with an optional title and body — from the storefront product page (signing in to do so). Each review is stored with a status of Pending, Approved, or Rejected, and enters moderation rather than appearing instantly. An admin reviews submissions and approves or rejects them, so only vetted reviews show publicly. This protects the…

Customers can submit product reviews — a rating (1–5) with an optional title and body — from the storefront product page (signing in to do so). Each review is stored with a status of Pending, Approved, or Rejected, and enters moderation rather than appearing instantly. An admin reviews submissions and approves or rejects them, so only vetted reviews show publicly. This protects the storefront from spam and abuse while still letting genuine customer feedback build social proof. Reviews are tied to the product and the reviewing user, with the author name displayed.