How is the wallet ledger reconciled?

The wallet is a full ledger — every credit (refund, adjustment) and every redemption is an entry with its amount, reference, note, and timestamp — so the balance is always the sum of its entries and is reconcilable. An admin can view a customer's wallet ledger and make manual adjustments where needed. Because nothing changes the balance except a recorded entry, the wallet is auditable:…

The wallet is a full ledger — every credit (refund, adjustment) and every redemption is an entry with its amount, reference, note, and timestamp — so the balance is always the sum of its entries and is reconcilable. An admin can view a customer's wallet ledger and make manual adjustments where needed. Because nothing changes the balance except a recorded entry, the wallet is auditable: you can trace exactly how a customer's credit was earned and spent, which is essential for trustworthy store-credit accounting.