How are earned loyalty points reversed/adjusted on a returned amount?
When an amount is returned, any loyalty points earned on that amount are reversed/adjusted — the points granted for the returned spend are clawed back so the customer doesn't keep rewards for a purchase they undid. This keeps the loyalty ledger accurate: points reflect *net* spend, not gross. The adjustment posts to the customer's point ledger as a reversal, consistent with the transparent…
When an amount is returned, any loyalty points earned on that amount are reversed/adjusted — the points granted for the returned spend are clawed back so the customer doesn't keep rewards for a purchase they undid. This keeps the loyalty ledger accurate: points reflect *net* spend, not gross. The adjustment posts to the customer's point ledger as a reversal, consistent with the transparent earned/redeemed/expired/adjusted tracking the loyalty system maintains.