How is a driver scheduled to collect the returned product (reverse delivery job)?

On a return, the system schedules a driver to collect the product by creating a reverse delivery job — a pickup task, the mirror image of a delivery. The return request links to this reverse job. So a return isn't just a refund on paper: a driver is dispatched to physically retrieve the goods, tracked like any delivery, bringing the item back into the system. This is the "reverse…

On a return, the system schedules a driver to collect the product by creating a reverse delivery job — a pickup task, the mirror image of a delivery. The return request links to this reverse job. So a return isn't just a refund on paper: a driver is dispatched to physically retrieve the goods, tracked like any delivery, bringing the item back into the system. This is the "reverse logistics" in action — the same delivery machinery, run backwards.